by ComMetrics Team on 2009/05/28 · 8 comments 5,042 views
by Urs E. Gattiker on 2009/05/12 · 7 comments 3,778 views

According to Ralph Waldo Emerson’s wisdom, “Build a better mousetrap and the world will make a beaten path to your door.”
A good and insightful saying, to be sure, and the modern equivalent would have to be convincing the boss or a sceptic of the value of social media or blogging.
While blogging may be an effective way to reach many of the company’s customers and suppliers, and reduce customer calls if the help or FAQ section delivers, that may not be enough to convince a boss who neither reads nor writes a blog. [click to continue…]
by Urs E. Gattiker on 2009/04/16 · 5 comments 3,702 views

Alpha testing is critical to find any errors and flaws you may have missed in a program’s development. This post explains how we went about testing My.ComMetrics.com to ensure users’ satisfaction with the final product.
There are three types of land mines in software engineering that must be dealt with when developing software of any kind:
1) Defects: these cause the software to behave in unpredictable ways. Examples could be code showing up when it should not be, failure to handle mistakes properly or incorrectly completed calculations that inadvertently provide the user with inaccurate results.
2) Errors: these can be reduced by using quality assurance testing. The software might perform in a way contrary to what your customer expects. For example, the user enters a URL at My.ComMetrics.com, clicks on View Trend and in response the software provides an empty results page or an error as shown in the image above.
3) Flaws: these are generally viewed by the end-user as errors, without technically being an error within the developer’s code, such as presented data being correct but the visual leaves something to be desired (see image further below). [click to continue…]
by Urs E. Gattiker on 2009/03/12 · 5 comments 3,305 views
by biohelixx on 2009/02/12 · 3 comments 2,062 views
We have tried to keep our Alpha users and the other readers of this blog posted on our progress toward releasing a Beta version of our My.ComMetrics.com blog benchmarking tool.
Things are coming along nicely and the Beta release is just around the corner. In the meantime, we have opened a Twitter account to keep our users informed about:
- new features, and
- progress
So far we have succeeded in keeping the number of tweets down to one or two each week, as promised in one of our early tweets:
[click to continue…]