My.ComMetrics.com real-time trace update

by ComMetrics Team on 2009/05/28 · 8 comments 5,042 views

May has been a really busy month for us. As the cartoon to the left illustrates, we talked with Dogbert and convinced him to help us come up with some nice additional features for your dashboard.

Our work with the folks at the Financial Times has also yielded satisfying results. You can get more information on our collaboration in the following posts:

- FT ComMetrics Blog Index published
- FT ComMetrics Blog Index released: KISS the blog-bride
- FT ComMetrics Blog Index: How we found you
FT ComMetrics Blog Index: The winners are
FT ComMetrics Blog Index: Just do it – right

Incidentally, to be notified about new features, tricks and tools first, why not enter your e-mail here and get on our VIP list:


 

Here is what is coming your way: My.ComMetrics.com real-time trace updates or, who is Googling you – creepy or useful? [click to continue…]

FT ComMetrics Blog Index released: KISS the blog-bride

by Urs E. Gattiker on 2009/05/12 · 7 comments 3,778 views

According to Ralph Waldo Emerson’s wisdom, “Build a better mousetrap and the world will make a beaten path to your door.

A good and insightful saying, to be sure, and the modern equivalent would have to be convincing the boss or a sceptic of the value of social media or blogging.

While blogging may be an effective way to reach many of the company’s customers and suppliers, and reduce customer calls if the help or FAQ section delivers, that may not be enough to convince a boss who neither reads nor writes a blog. [click to continue…]

Fine-tuning software: Defect, error or flaw?

by Urs E. Gattiker on 2009/04/16 · 5 comments 3,702 views

Alpha testing is critical to find any errors and flaws you may have missed in a program’s development. This post explains how we went about testing My.ComMetrics.com to ensure users’ satisfaction with the final product.

There are three types of land mines in software engineering that must be dealt with when developing software of any kind:

1) Defects: these cause the software to behave in unpredictable ways. Examples could be code showing up when it should not be, failure to handle mistakes properly or incorrectly completed calculations that inadvertently provide the user with inaccurate results.
2) Errors: these can be reduced by using quality assurance testing. The software might perform in a way contrary to what your customer expects. For example, the user enters a URL at My.ComMetrics.com, clicks on View Trend and in response the software provides an empty results page or an error as shown in the image above.
3) Flaws: these are generally viewed by the end-user as errors, without technically being an error within the developer’s code, such as presented data being correct but the visual leaves something to be desired (see image further below). [click to continue…]

FT ComMetrics Blog Index: How we found you

by Urs E. Gattiker on 2009/03/12 · 5 comments 3,305 views

Financial Times

Five steps to turn buzz into sales
Which FT Global 500 and Fortune 500 blogs made the FT ComMetrics Blog Index
Financial Times – is blogging good value?

What is the FT ComMetrics Index?
ComMetrics has developed a detailed methodology to benchmark corporate blogs. The FT ComMetrics Blog Index uses the same methodology, but a less-detailed version.

Why create such an index?
We thought creating this index this would help promote good practice as far as corporate blogging is concerned.

If you want to find actionable insights, you need to segment your benchmarking data: pinpoint the various sources, user behavior and outcomes. The FT ComMetrics Blog Index helps corporate bloggers achieve this objective.
More issues below.
[click to continue…]

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by biohelixx on 2009/02/12 · 3 comments 2,062 views

We have tried to keep our Alpha users and the other readers of this blog posted on our progress toward releasing a Beta version of our My.ComMetrics.com blog benchmarking tool.

Things are coming along nicely and the Beta release is just around the corner. In the meantime, we have opened a Twitter account to keep our users informed about:

    - new features, and
    - progress

So far we have succeeded in keeping the number of tweets down to one or two each week, as promised in one of our early tweets:

[click to continue…]