social media analytics

Frequently Asked Questions

• ▶1 – Who and what we are
  • Our PROMISE
• ▶2 – Start in 5 minutes
  • Step 1: Sign up
  • ▶Step 2: Claim your blog
    • Activate your blog
    • Blog details
  • Step 3: Trace blog
• ▶3 – Pricing
  • Membership pays
• ▶4 – SMART metrics
  • KISS dashboard
• ▶5 – FAQs
  • Google Analytics
  • Google PageRank
• ▶6 – Visualising trends
  • Context
  • Last update
  • Time periods
• ▶7 – Case studies
  • Financial Times
• ▶8 – ComMetrics Footprint
  • ComMetrics Headline Score
  • ComMetrics Resonance Score
  • ComMetrics Mnemonic Score
  • ComMetrics Ripple Score
  • ComMetrics InfLink Score
  • ComMetrics TriageHazard Score
• ▶9 – What is tracked
  • ▶Basic info
    • ▶Blog URL
      • Blog conversation
      • Microblog conversation
      • Blog vibrancy
      • Microblog vibrancy
    • Blog owner
    • Category for blog
    • Country
    • Description
  • ▶Demographics
    • Age
    • Gender
    • Writer(s)
  • ▶Organizational info
    • SME and size of firm
    • Public listing and ISIN
    • Industry
    • Profit and nonprofit
  • ▶Target market(s)
    • Content focus
    • Target audience
  • ▶Numbers explained
    • MoM, QoQ and YoY comparisons
• ▶10 – FT ComMetrics Blog Index
  • ▶2009
    • What the index judges
    • Winners by metric
    • Best-in-class
    • Best practice
    • Lessons learned
    • Get your customised report
    • PDF download
  • ▶Included corporate blogs
    • Fortune 500
    • Who is ranked
    • FT Global 500
    • ▶Inclusion is a must
      • Adding a corporate blog
      • Adding a corporate microblog
  • 2010
• ▶11 – Trends
  • ▶FTCBI: Trending is key
    • ▶2009
      • ▶ComMetrics Footprint
        • Google PageRank
        • Technorati Authority
        • Technorati Ranking
        • Yahoo! InLinks – Backlinks
        • Google Blog Search
• ▶12 – Getting top spot
  • ▶FTCBI: Top of the heap
    • 2010
• ▶13 – My tools
  • Alert
  • Weekly update
  • Monthly update
• 14 – Videos
• ▶15 – Methodology
  • ▶Composite indicators
    • ▶How raw data are normalized
      • Top 3 and top 10 – trimmed means
    • How rankings are calculated
    • What about missing values?
    • Trend time series
    • Weighting
  • ▶ComMetrics rankings
    • Method behind the numbers
    • ▶Adding your blog
      • Organizational blog
      • Joining the conversation
• ▶16 – Errors
  • Tracing list
  • Missing info
  • ▶Graphic fails to show
    • Firefox
    • Microsoft IE8
  • Cannot claim a blog
  • Report a bug
• ▶16 – User forum
  • About
  • Guidelines
  • Registration and login
• ▶18 – New stuff
  • What’s new at My.ComMetrics.com?
  • What is keeping us busy
  • Version
• ▶20 – Terms and privacy
  • ▶ComMetrics online shop
    • Account information
    • Cancel subscription – refund
    • 30-day money-back guarantee
  • Privacy policy
• ▶21 – Contact us
  • Media